Privacy Policy

Disclaimer

We are committed to using appropriate security measures to protect the personal information of website visitors. However, our security measures are not guaranteed. We do not guarantee the privacy of any information that is communicated or transferred over the Internet. We exercise strong efforts to validate the material within this website or any linked website for accuracy, credibility, and reliability, but we cannot represent or guarantee the information to be exact or accurate. All medical-related information within this website is not intended to be a substitute for professional healthcare advice, diagnosis, or treatment.

Your Privacy

We uphold the privacy of users and website visitors and commit to obeying all applicable laws involving the release of personal information. There may be instances in which we utilize certain collected directory information to provide you with material about products, services, and other pertinent data that we believe may interest you. If you prefer not to receive this information, we will respect your wishes and remove your information from our lists or modify your existing information as you desire. You can trust that the data you send to us will be held in strict confidence and only used for business purposes. Personal data is never shared without permission or as required by law.

Our Use of Google Analytics

We use Google Analytics to understand how visitors engage with our website. Google Analytics collects data such as IP addresses, device type, geographic location, browsing patterns, and referral sources. This data is processed by Google and helps us analyze site traffic and improve user experience.

Google Analytics operates by using cookies and similar technologies to track interactions. These cookies store information about your site behavior, including which pages you visit, how long you spend on each page, and the links you click. Google may also use this data in accordance with its own Google Privacy Policy.

To further protect your privacy, we have implemented IP anonymization, ensuring that your full IP address is not stored or shared with Google.

Information Collected

We may send one or more cookies to your computer or other device when you first visit our website. Cookies help us understand visitor interactions, track preferences, and enhance user experience. If you prefer, you can choose to reset your browser and refuse cookies from our site or accept them individually to your device or computer. However, if you disable cookies, you may have limited access to some website features.

Our Use of Cookies

We may send one or more “cookies” to your computer or other device when you first visit a website. This is a small file that lets us know when you return to the site. The use of cookies allows us to continually modify and improve our website, as it reveals how often you visit as well as what information is most appealing to you. If you prefer, you can choose the option to reset your browser and refuse cookies from our site or accept them individually to your device or computer. If you disable cookies, however, you may find that you have limited use of our website features.

External Links

Some pages within this website are linked to third-party websites. We do not control and are not responsible for the content of these linked sites, nor have we necessarily reviewed them for accuracy. Third-party links do not denote endorsement or reliability of any service, information, or products offered on our site.

SMS Communications

Kalos Facial Plastic Surgery and its affiliated practices (Kalos Hair Transplant, The K Spa, and Dr. Benjamin Stong) may send automated SMS text messages to patients who have provided their mobile phone number and consented to receive communications.

Types of messages we send:

Post-visit care follow-ups
Recovery check-ins
Patient experience surveys
Review requests
Appointment reminders

Message frequency varies based on your care journey and patient status. Message and data rates may apply.

To opt out of SMS communications at any time reply STOP to any message you receive from us. You may also contact us directly at (404) 963-6665.

For help reply HELP to any message or contact us at (404) 963-6665.

We do not sell or share your mobile phone number with third parties for marketing purposes.

AI-Powered Patient Communications

Our practices use artificial intelligence technology to assist with patient communications. AI may be used to generate personalized follow-up messages, care check-ins, and patient experience outreach.

All AI-generated communications are supervised by our patient care team. If you have a medical concern or urgent need please contact our office directly at (404) 963-6665 rather than relying on automated communications.

If you prefer not to receive AI-assisted communications please notify our office and we will remove you from automated outreach.

HIPAA and Protected Health Information

As a healthcare provider we are committed to protecting your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

We use HIPAA-compliant third-party service providers to manage patient communications. These providers have signed Business Associate Agreements (BAAs) with our practice.

Your health information is never sold to third parties. It is only used to support your care and communicate with you about your patient journey.

For our full HIPAA Notice of Privacy Practices please contact our office at (404) 963-6665 or visit our office at

371 East Paces Ferry Rd, Suite 850
Atlanta, GA 30305

SMS Terms and Conditions

By providing your mobile phone number to Kalos Facial Plastic Surgery or its affiliated practices and consenting to receive SMS communications you agree to the following terms:

Program description: You will receive automated SMS messages related to your patient care, post-visit follow-ups, and patient experience outreach from Kalos Facial Plastic Surgery, Kalos Hair Transplant, The K Spa, and Dr. Benjamin Stong.

Consent: Your consent to receive SMS messages is not required as a condition of receiving medical care or purchasing any services.

Message frequency: Message frequency varies. You may receive up to 8 messages per month depending on your care journey.

Costs: Message and data rates may apply depending on your mobile carrier plan.

Opt out: Reply STOP at any time to unsubscribe from all SMS communications. After opting out you will receive one final confirmation message.

Help: Reply HELP for assistance or contact us at (404) 963-6665.

Carriers: Supported carriers include but are not limited to AT&T, Verizon, T-Mobile, Sprint, and other major US carriers. Carriers are not liable for delayed or undelivered messages.

Privacy: Your information is handled in accordance with our Privacy Policy above. We do not sell or share your mobile number with third parties for their marketing purposes.